Frequently asked questions

From Valjevo we come out across Serbia - Valjevo, Ub, Mionica, Šabac, Čačak, Belgrade, Novi Sad and the whole Kolubara district. For Valjevo and the surrounding area we come the same day, for the rest of Serbia by arrangement.

The fastest way is to call 062/511-319 or email us. Describe the problem, send a photo if possible, and we will agree on a visit time.

Yes. For emergencies - a burst pipe, a water leak or a blocked drain - we aim to come out the same day and won't leave you waiting. Call as soon as you can so we can set the priority and head your way.

You know the price before we start. You get a ballpark during the call, and the real price after we come out and see the scope - no hidden costs and no surprises later. Everything is agreed and confirmed before the first hammer falls.

Yes, we give a written warranty on the work performed and the installed materials, plus the manufacturer's warranty on the equipment. We agree and write down the warranty terms before we start, so there are no surprises.

We can supply all the needed materials and equipment through trusted suppliers, or install materials you provide. We advise you on choosing quality, cost-effective equipment.

Yes. AQUATIM is a registered business and we issue a proper invoice for all work. We operate legally and transparently, with a written warranty on the work performed.

Yes, we carry out complete water and sewage installations in new builds - from pipe distribution and risers to connecting the sanitary fixtures. We work to a project plan or help you lay out the system.

Yes, we replace worn galvanized and other old pipes with modern PPR or multilayer pipes that don't corrode and last longer. Before replacing we inspect the system and propose the most cost-effective solution.

Call us - we find and fix leaks, joint seepage and blocked drains. We locate the cause without unnecessary demolition and fix the fault permanently, not just temporarily.

Yes, we install and connect washbasins, toilets, shower enclosures, bathtubs, taps, mixers and water heaters. We also fit concealed cisterns and all the connections needed for appliances.

Underfloor heating warms a room more evenly, runs at a lower water temperature and so uses less energy than classic radiators, while freeing up the walls. Radiators heat a room faster, so the choice depends on the building and habits - we are happy to advise what pays off.

Yes, underfloor heating works under tiles, parquet, laminate and vinyl - tiles conduct heat best. It is important to choose a floor covering declared as suitable for underfloor heating, which we point out before installation.

Yes, underfloor heating can also be added during a renovation, but it requires raising the floor level for the pipes and screed. Before work we check floor heights and door thresholds so the solution is feasible and tidy.

Underfloor heating works with a gas or electric boiler, a heat pump and other low-temperature sources, and is most efficient with a heat pump. We equip the system with a manifold, pump and zone controls.

A full remodel of an average bathroom usually takes one to two weeks, depending on the scope, drying time of the mortar and the choice of tiles. Before starting we provide an outline plan and schedule.

Yes, we manage the entire bathroom remodel from a single source - from demolition and new water and sewage installation, through waterproofing and tiling, to fitting the sanitary ware. When needed we also coordinate trusted partners for electrics and painting.

Yes, waterproofing is a mandatory step for us - we seal the floor and wet zones before tiling to permanently prevent leaks and damp reaching the neighbors. It is a hidden detail that protects the whole job.

Yes, we professionally install wall (split) air conditioners with proper vacuuming of the lines and pressure checks. We also advise on choosing the right unit capacity for your space.

Yes, inverter air conditioners heat efficiently in winter too and are often cheaper to run than electricity or gas at moderate temperatures. We help you pick a model with good heating performance for our climate.

Yes, we service, clean and disinfect air conditioners and top up refrigerant. Regular maintenance extends the unit's life, lowers consumption and keeps the air in your space healthy.